Shipping & Return Policy

At GlowWave, we strive to make your shopping experience as seamless and enjoyable as possible. Our Shipping & Returns Policy is designed to ensure transparency, convenience, and complete satisfaction. Please take a moment to review the details below.

Shipping Policy

We’re thrilled to offer FREE SHIPPING on all orders, no matter the size or value! Whether your order is 1$ or 1,000$, we’ll deliver it to your doorstep without any additional shipping charges.

  • Delivery Timeframe: Orders are typically processed within 1-2 business days and delivered within 5-10 business days, depending on your location.

  • Tracking Your Order: Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your package in real-time.

  • Nationwide Delivery: We deliver all over the world, ensuring everyone can experience the GlowWave difference.

Returns & Refunds Policy

Your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help!

Eligibility for Returns

We accept returns under the following conditions:

  1. The product is broken or damaged upon arrival.

  2. There is a serious issue with the product that affects its usability.

Please note:

  • Returns are accepted within 15 days of receiving your order.

  • The product must be in its original packaging and unused.

How to Initiate a Return

  1. Contact Us: Email us at weglowuppakistan@gmail.com or WhatsApp us at +92 336 8667376 to initiate the return process.

  2. Return the Product: Once approved, you’ll need to return the product to the address we provide. Return shipping costs are the responsibility of the customer.

  3. Refund Process: Once we receive the returned product and verify its condition, we’ll process your refund.

Refund Options

We offer refunds via the following methods:

  • Bank Transfer

  • Credit/ Debit Cards

Refunds are typically processed within 3-5 business days after we receive the returned product.

Important Notes

  • Free Shipping on Orders: While we offer free shipping on all orders, return shipping costs are the responsibility of the customer.

  • Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately. We’ll arrange a replacement or refund at no extra cost to you.

  • Customer Support: Our team is always here to assist you. Reach out to us via email or WhatsApp for any questions or concerns regarding shipping or returns.

Why Trust GlowWave?

  • 10 Years of Excellence: With a decade of experience, we’ve perfected the art of delivering quality and reliability.

  • Customer-Centric Approach: Your happiness is our success. We go above and beyond to ensure you’re satisfied with every purchase.

  • Transparent Policies: No hidden terms, no surprises – just straightforward, honest policies designed with you in mind.

Got Questions?

If you have any questions about our Shipping & Returns Policy, feel free to reach out to us:

Thank you for choosing GlowWave – where quality meets trust, and your satisfaction is our promise!

GlowWave – Because You Deserve to Shine! ✨